전세계 배송

빠른, reliable worldwide shipping. Free over $50. Track every step from our warehouse to your doorstep.

We ship to 220+ countries and regions. Free shipping on all orders over $50. Every order includes tracking.

📦 Shipping Methods

Choose the shipping method that best fits your needs. All methods include tracking.

ℹ️ Estimated delivery times are calculated from the date of dispatch, not the order date. Processing time (1–3 business days) is additional. See Order Processing below.

🌍 Delivery Times by Region

Standard shipping estimated delivery times for major regions. Remote areas may take 3–5 additional days.

Region	Countries (Examples)	기준	Express	Priority	Free Ship Threshold
North America	미국, Canada, Mexico	7–12 days	3–5 days	1–2 days	$50+
Europe (EU)	영국, 독일, 프랑스, 스페인, 이탈리아, 네덜란드	7–14 days	3–6 days	2–3 days	$50+
Oceania	호주, 뉴질랜드	8–15 days	4–7 days	2–4 days	$50+
Asia	일본, 대한민국, 싱가포르, 말레이시아, Thailand	5–10 days	2–5 days	1–3 days	$50+
Middle East	UAE, Saudi Arabia, 이스라엘, Qatar, Kuwait	8–15 days	4–7 days	—	$50+
South America	Brazil, 아르헨티나, 칠레, 콜롬비아, 페루	12–25 days	6–10 days	—	$50+
Africa	남아프리카공화국, Egypt, Nigeria, Kenya, Morocco	12–28 days	6–12 days	—	$50+
Remote / PO Box	AK, HI, PR, APO/FPO, rural areas	15–30 days	—	—	$50+

⚠️ During peak seasons (Black Friday, Christmas, major sales events), delivery times may be extended by 3–7 business days. Plan ahead for holiday gifts.

⏱️ Order Processing

From the moment you click “Place Order” to when your package leaves our warehouse.

💡 Want faster processing? Select Express 또는 Priority shipping at checkout — these orders are moved to the front of the fulfillment queue.

💰 Shipping Costs

Transparent, flat-rate pricing. No hidden fees at checkout.

Shipping Method	Order < $50	Order ≥ $50	Estimated Weight Surcharge
기준	$5.99	FREE	None
Express	$18.99	$14.99	+$2.00 / kg over 2kg
Priority Express	$34.99	$29.99	+$3.50 / kg over 2kg

💡 Pro Tip: Add one more item to your cart to reach the $50 free shipping threshold — you’ll save the $5.99 shipping fee AND get more of what you love.

🛃 Customs, Duties & Taxes

Important information about international shipments and customs clearance.

📦 DDP (Delivered Duty Paid): For orders shipped to the EU, 영국, and Australia, we pre-collect applicable taxes at checkout and handle customs clearance on your behalf. No surprise charges on delivery!

📍 Order Tracking

Track your order every step of the way.

📌 Tracking may not update for 2–3 days after dispatch — this is normal during international transit. If no update appears after 5 날, please contact us.

🚫 Shipping Restrictions

Some items and destinations have shipping limitations.

🛠️ Lost, Damaged & Delayed Packages

We’ve got your back. Here’s what to do if something goes wrong.

Issue	What to Do	Resolution Time
Package delayed (beyond ETA)	Wait 5 days past ETA, then contact us with order number	3–5 business days
Package shows “Delivered” but not received	Check mailbox, neighbors, building management. Wait 48 hours then file a claim	5–7 business days
Package damaged on arrival	Take photos within 48 시간, keep all packaging, 저희에게 연락주세요	Immediate replacement or refund
Package lost in transit	Contact us after 15 날 (기준) 또는 10 날 (express) past dispatch	Full refund or reshipment within 5 영업일
Wrong item received	Contact us immediately with photos — we’ll send the correct item	Priority handling
Stuck in customs	We assist with documentation; recipient may need to pay duties	Varies by country

🛡️ Shipping Protection: All orders include free shipping protection. If your package is lost, stolen, or damaged, we’ll make it right — no extra cost to you.

❓ Frequently Asked Questions

Quick answers to common shipping questions.

When will my order ship?

Orders are processed within 1–3 business days. You’ll receive a shipping confirmation email with your tracking number once your order has been dispatched. Orders placed before 10:00 AM (UTC+8) on business days may ship the same day.

우리 나라로 배송해주나요??

We ship to 220+ countries and regions worldwide. If you can select your country at checkout, we ship there! If you don’t see your country, please contact our customer support team and we’ll do our best to help.

Why is my tracking not updating?

Tracking updates can take 2–3 days to appear after dispatch, especially for international shipments. This is normal — your package is in transit. If no update appears after 5 날, please contact us and we’ll investigate with the carrier.

Will I have to pay customs duties?

It depends on your country and order value. For EU, 영국, and Australian orders, we collect applicable taxes at checkout (DDP) so there are no surprise charges. For other regions, customs duties may apply and are the recipient’s responsibility. Check your local customs authority for specific rates.

Can I change my shipping address after ordering?

You can change your shipping address within 6 hours of placing your order, as long as the order hasn’t been dispatched. Contact us immediately with your order number and the correct address. Once an order ships, the address cannot be changed.

What if my package is delivered to the wrong address?

If the carrier delivers to the wrong address due to their error, we’ll work with them to locate your package and arrange a reshipment or full refund. If the address was entered incorrectly by the customer, please contact the carrier directly. We’ll assist in any way we can.

Do you offer weekend delivery?

Saturday delivery is available for Express and Priority shipping in select regions (우리를, 영국, 독일, 호주). Standard shipping does not include weekend delivery. Sunday delivery is not available.

Can I combine multiple orders into one shipment?

If you place multiple orders within 2 hours to the same address, we’ll try to combine them. 하지만, this is not guaranteed as orders are processed in real time. To ensure combined shipping, place all items in a single order.

Ready to Place Your Order?

Free shipping on orders over $50. Worldwide delivery in as fast as 1–3 days.

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